Whether you’re looking to wean yourself off a POP3 server, subscribe to cloud-based services like Gmail, implement Microsoft Exchange 2010, or simply receive support for Microsoft Exchange 2003, Hi-Tech Digital is the ideal partner. We help our clients to construct new e-mail solutions or maintain and upgrade their existing e-mail infrastructure.
Rather than just providing standalone recommendations, we work with you and all key members of your business to determine your specific e-mail requirements. We explain the different benefits and costs associated with each new solution we propose. We don’t favor any one offering; we critically examine your business, the best practices of your team, your organization’s behavior, and make highly considered recommendations from there.
If we choose to migrate your e-mail data to a new server environment, you can rest assured that your old information will be transferred effectively and that your new e-mail system will operate efficiently after the switch. We’re also very cognizant of the impact downtime can have on your business, and in most cases, we’re able to perform e-mail migrations over the weekend and after hours to ensure that you don’t loose any productivity.
Email Q&A
What is the difference between POP3, IMAP4, and Microsoft Exchange?
Microsoft Exchange’s biggest advantage over older technologies, like POP and IMAP, is that your e-mail, calendar and contact information is the same on all devices you use to access it. This means mail sent from your mobile phone shows up in the Sent folder in Outlook or Entourage.
What are the benefits of hosting my own e-mail service
Hosting your own e-mail solution means you control its physical location. Hosting it on your own server is helpful for a variety of reasons:
Because outside vendors don’t need to be involved, hosting your own solution gives your IT service provider more control in tracking down and resolving issues quickly.
Inter-office e-mail does not consume your internet bandwidth so you receive less traffic on your internet connection from all the e-mails between employees
You’re able to back up and recover e-mail data on your own terms and in accordance with your own internal policies. This is particularly important for professional service businesses that must comply with industry and government regulations.
You can work with your IT service provider to create flexible e-mail policies, like how often people will archive, size of mailbox and so on, to best suit your specific business needs.
Your IT service provider can provide you with search results across all employees. For example, when you are searching for all email communications to/from a specific client to across all of your employees.
How do I connect to my e-mail when I’m out of the office or on another computer?
With the correct set up, the latest versions of Microsoft Outlook and Entourage and all smartphone e-mail applications allow for secure connection to your e-mail from anywhere. If you don’t have access to your computer or mobile device, most e-mail systems also allow for browser- or Internet-based connections called webmail.